Customer Support Center

Apricot Support Articles

Apricot support hours

7AM – 7PM Central
Monday – Friday

Create cases and check their statuses, sign up for training, and access Help content with your Portal Log-in

ETO Support Articles

ETO support hours

7AM – 7PM Central
Monday – Friday

Create cases and check their statuses, sign up for training, and access Help content with your Portal Log-in

Need additional help?

Premium support packages are also available to allow you to choose the level of support that is right for your organization including scheduled one-on-one time or even a dedicated team member.

Contact your Account Manager for more information.

Did you know?

Apricot’s reporting platform allows you to create and share reports securely within the system. Reporting happens in real time so that you can monitor results and be responsive when it matters.

Did you know?

With Apricot, your data is right at your fingertips in a cloud-based solution that gives your organization freedom from paper files, spreadsheets, local hardware, and monthly maintenance downtimes.

Did you know?

Apricot is hosted on a best-in-class Amazon Web Services (AWS) environment so your data is secure, backed up, and compliant. User-based permissions and audit trails further enable secure access to data.

Did you know?

Apricot allows you to easily track volunteers as well as clients. Utilize guest user modules and webforms to further engage your constituents.

Did you know?

Track, report, and assess your organization’s mission! Apricot allows you to track clients, volunteers, services, and more.