Social Solutions Training
A comprehensive portfolio of case management software training solutions for all skill levels.
Useful Resources
Bonterra Academy
Develop confidence and knowledge.
We are committed to helping you deliver your programs through our solutions. Our training isn’t just about the software; it’s about the people you serve, and how it can be used to help real people achieve real outcomes. Our trainings are offered in a multitude of ways, enabling convenience, knowledge and success.
Diverse training options
Training packages are offered a la carte, or as an ongoing subscription.
Understand best practices
Develop confidence, streamline data entry and optimize results.
Role-specific training
Training helps administrators and end-users learn how to use the software for their roles.
Certification
Become certified and recognized as your organization’s subject-matter expert.
“I’ve been reporting from legacy ETO, self-taught, for five years, requiring a lot of manipulation and manual effort to get the numbers I needed. Results Boot Camp has moved my skills far forward in just the first two sessions. I am admin, not direct service, and I’m actually looking forward to producing agency-wide reports now.”
Caron Sandefur, Children’s Aid Society
“Interactive and hands-on made it very easy to navigate [the] new system to myself, as well as [an] instant response to questions made this training valuable.”
Alana Peer, Family & Children’s Services of Renfrew County
“This is a very robust training. The materials are great for learning at an intermediate to advanced level. This is the best online training I’ve ever attended.”
JEREMY MARTINEZ, United Way Atlanta
“Sabrina did a wonderful job. A lot of the smaller details were explained for building forms and reports, which has given me more confidence in working with the system. Thank you!”
MELANEY HEGYES, United Way SWPA
Training
Apricot + ETO options
Custom Training
Flexible learning options, customized for you.
Custom end-user training
This course prepares end-users to incorporate the software in their day-to-day duties, and reviews the end-user business process as it relates to one program or grant.
Train the trainer
This course prepares administrators to train their end-users. The session reviews custom training materials and provides tips to conducting a successful end-user training.
Administrator Boot Camp
Review features and functions in this 4 Day Training
Designed with the end goal in mind
Training on capabilities to help your organization reach its goals.
In-depth instruction
Hands-on training in small group settings providing administrators in-depth instruction.
Administrator Training Subscription
Ongoing access for one administrator to bootcamp and over 15 labs.
Live instructor-led training
Attend up to 50 hours of live virtual training a quarter.
Transferable subscription
Transfer the subscription to a second administrator to create multiple experts.
Report Writer Training Subscription
Ongoing access for one report writer to Results Boot Camp and labs.
Live instructor-led training
Attend up to 40 hours of live virtual training a quarter.
Transferable subscription
Transfer the subscription to a second administrator to create multiple experts.
