Social Solutions Adds Travis Arthur as Chief Growth Officer, Promotes Ken Saunders to Chief Operating Officer

Social Solutions Blog

Social Solutions Adds Travis Arthur as Chief Growth Officer, Promotes Ken Saunders to Chief Operating Officer

Social Good Technology Leader Bolstering Executive Team to Meet Record Demand in Current Climate

AUSTIN, Texas (July 16, 2020) Social Solutions Global, the leading provider of outcomes and data management software for human service organizations, today announced the addition of Travis Arthur to the executive team. Arthur will assume the newly-created role of Chief Growth Officer at a time when the software company is seeing unprecedented market need amidst the current public health, economic, and social crises facing communities everywhere. In the quarter that just ended on June 30, Social Solutions delivered a record-setting quarter in new sales, beating its prior high by 37 percent, surpassed 2,300 clients, and enabled its clients to impact the lives of 27 million people.

Arthur brings a wealth of experience in planning and executing effective growth strategies. Most recently, Arthur was Senior Vice President of Marketing at Q2 Holdings, a banking software company, and has held other senior sales and marketing leadership positions at Rackspace, ReachLocal, and Del

“We are delighted to bring a seasoned leader like Travis, whose capabilities span branding, demand generation, channel development and sales leadership, on board at such a critical moment, both for us as a company, and for organizations across the nonprofit and public sectors, which have been impacted so profoundly during recent months,” said Erin Mulligan Nelson, CEO of Social Solutions.

“It’s an honor to join a company that is having such a direct impact on social good with the most comprehensive and widely used software among nonprofit and public sector human services organizations,” said Arthur. “The world needs these organizations now more than ever, and I’m excited to be a part of an organization empowering them to drive unprecedented outcomes for the communities they serve.”

Additionally, the company is promoting Chief Financial Officer Ken Saunders to Chief Operating Officer in addition to his role as CFO. Saunders has been with Social Solutions since 2017 and has driven improvements in client satisfaction, client retention, operational scale, and performance, while significantly increasing company profitability. Saunders played a key role in developing Social Solutions’ groundbreaking partnership with Ballmer Group to drive scalable impact in the education sector leveraging the company’s Apricot 360 product.

Just 100 days ago, the company appointed Nelson, a veteran CEO, CMO and CSR executive as Chief Executive Officer. The strengthening of the executive team positions Social Solutions to accelerate its positive momentum and deliver unprecedented growth and impact in the market.

“With the strength of our products, our financial results and our team, we feel better equipped than ever to help our clients operate with resilience and create transformative change in people’s lives,” said Nelson.


About Social Solutions Global

Social Solutions Global is the leading technology partner powering nonprofit and public sector organizations that touch the lives of individuals in need. Based in Austin, Texas, Social Solutions merges data with insights, enabling organizations to take a proactive, data-driven approach to creating tailored support, measuring outcomes, and maximizing the funding they receive. Serving the social impact sector for two decades, Social Solutions provides tools that improve lives, helping those who are dedicated to delivering services, and the funders who make the work possible. For more information, please visit our website,, or follow us on Twitter: @SocialSolutions.

Media Contact
Shelley Senai

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