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Apricot – Flexible Case Management Software

Apricot – Flexible Case Management Software

Partnering with our clients is one of the absolute best parts of working on the Social Solutions team, as client feedback allows us to identify solutions that we can all use to improve the delivery of human services. We take our mission, “We Help Transform Lives” very seriously, and it drives us every day to improve our processes and products in order to make a bigger impact and be more effective. Working with thousands of organizations around the world gives us a unique perspective into understanding what works… and what doesn’t, allowing us to help our clients increase their impact.

One Size Does Not Fit All

There is a tremendous amount of need in the world today, need that is being filled every day by hundreds of thousands of Nonprofit organizations around the world. Case management software exists to help nonprofits meet that need head-on, providing important operational, reporting and outcomes measurement capabilities. But as we surveyed the state of case management software products, we found that many products are focused on very large nonprofits. Products built to serve nonprofits with dozens of programs across many locations can be challenging for a small or mid-size nonprofit to use effectively. Further, they often require an expensive and time-consuming custom implementation to meet the needs of a new organization.

Meet Apricot

We’ve developed Apricot from the ground up as a flexible and easy-to-use case management solution designed to meet the needs of today’s nonprofit. And it’s ready to go without expensive customization.

I’m very excited to announce that this month we are rolling out a completely new approach to Apricot implementation. We have redesigned our implementation process around the best practices learned over our years implementing Apricot for over 1,000 organizations. As a result, we are now able to get a new client organization up and running in Apricot faster than ever while providing them case management best practices directly in the product. And by providing standard components and modules which can be selectively activated and configured to meet an organization’s specific needs, we’re able to effectively deliver a custom solution without the cost and difficulties associated with a custom implementation.

Pre-built reports make program data easily accessible

Included in this approach is everything today’s Nonprofit organization requires for success:

  •  Pre-built intake forms and reports to track participant demographics
  •  Best practice program enrollment forms and reports to track population trends
  •  Easy to use service tracking forms and reports to track service delivery

Additional modules can now be configured based on the specific needs of each organization. Organizations can track and report on specific areas which include:
Families, Referrals, Class Attendance, Pantry Management, Job Placement, Donor and Volunteer Tracking, and more!

All of this has been built upon the hard-earned knowledge of our 1,000+ partner organizations that use Apricot every day to deliver on their mission more effectively!

An Innovative Approach to Implementation

Once you’ve decided to partner with Apricot, our expert implementation team will work with you to identify what components of Apricot are best suited for delivering your organization’s mission. Our team will work with you to activate and demonstrate all the features of your new Apricot site.

Our goal is to allow our clients to feel educated and empowered within Apricot. Each Apricot administrator seat includes one class per year in our highly reviewed Apricot Administrator Virtual Training class. Each named Apricot Administrator will go through the training during the implementation process. This enables them to immediately apply their newfound knowledge to the configuration of their organization’s Apricot site, ensuring the needs of the organization are met.

Easily track and report on case manager assignments and more!

This approach empowers your organization to take control of its case management software. We’re confident that we can reduce or eliminate the need for expensive consulting or services contracts that are all too common in our industry – all while getting you up and running as quickly as possible.

We want to hear from you!


Here at Social Solutions, we’re incredibly excited to share this new approach to Case Management software with you. We’ve worked hard to build in best practices and easy configurations to meet the needs of your organization and to start delivering value right away. If you’d like to demo Apricot, please reach out to sales@ Please feel free to engage us with feedback on Twitter or Facebook.

Did you know?

Apricot’s reporting platform allows you to create and share reports securely within the system. Reporting happens in real time so that you can monitor results and be responsive when it matters.

Did you know?

With Apricot, your data is right at your fingertips in a cloud-based solution that gives your organization freedom from paper files, spreadsheets, local hardware, and monthly maintenance downtimes.

Did you know?

Apricot is hosted on a best-in-class Amazon Web Services (AWS) environment so your data is secure, backed up, and compliant. User-based permissions and audit trails further enable secure access to data.

Did you know?

Apricot allows you to easily track volunteers as well as clients. Utilize guest user modules and webforms to further engage your constituents.

Did you know?

Track, report, and assess your organization’s mission! Apricot allows you to track clients, volunteers, services, and more.

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