For social and human services software, the ability of the software to provide insight into program effectiveness, client outcome tracking, and continuous quality improvement is essential.  Absent this functionality, case managers, program managers, and executive directors will be unable to manage their performance and achieve their objectives.

Efficient coordination of  human services organizations—even in cross-agency collaborations—is also essential to understanding and improving the effectiveness of any high-performing collaborative effort.

Efforts to Outcomes (ETO™) software by Social Solutions was developed by direct service professionals who wanted to create human services software that helps organizations monitor, measure and improve the impact they have on the participants they serve. 

A decade later, the ETO software suite of performance management tools has grown beyond the early vision, emerging as the industry leader in performance management software for human service organizations.

Continue reading to discover how performance management software can help your organization continuously improve by measuring and demonstrating program success.

If you prefer speaking personally with a human services professional, click here and get in touch with us.

ETO™ Fundamentals

ETO Fundamentals meets the daily needs of growing human services organizations.

It features customized intake with flexible demographics, the ability to assess individual participant needs and goals, track participant attendance and analyze trends, document the daily efforts of staff, and report this information to funders.

ETO™ Impact

ETO Impact a comprehensive performance management software solution.

It expands on the features of ETO Fundamentals to meet more complex utility and performance management needs—and is the ideal human services management software solution on a broader scale.

Enjoy the ability to manage multiple sites, create assessments by family or client group, manage vouchers, customize the look and layout of the software, and utilize sophisticated data aggregation and filtration via ETO Results reporting, With its power and flexibility, ETO Impact is the foundation for continuous quality improvement in human services organizations.

ETO™ Collaborative

ETO Collaborative is human services software built for coordination between various human services organizations, NGOs, and government agencies. When a community comes together to systemically support youth, or new mothers and their children, or individuals facing barriers to employment, or other populations served by multiple providers of human services, it needs a way to hold its member organizations mutually accountable for achieving joint goals, without disrupting those organizations’ internal needs.

ETO Collaborative gives you the tools to help make sure pertinent information is shared, while maintaining privacy and security.

When fully leveraged, ETO Collaborative can help you ensure that your target community has the right resources available to best achieve comprehensive assistance and a highly-effective “every door is the right door” service model.

ETO Software can easily be configured to the specific way in which your organization operates.  For this reason a wide variety of human service organizations use our performance management software to record the daily efforts of staff, use the information for continuous quality improvement, and to demonstrate the social value the organization provides to the community.

ETO software can help you to quantify your efforts, measure progress, understand your effectiveness, and allow you to make adjustments to continuously improve your services and the lives of your program participants.

The list of clients using our performance management software is highly diverse. It's made up of large and small organizations alike, serving a wide range of human services management needs.

Click here to discover all the various applications of ETO.

Social Solutions is the leading provider of performance management software for human services management, connecting efforts to outcomes, people to social services, and service providers and communities to funders.

We believe that clients, funders, and service providers—especially frontline staff—should know what progress they’re making, know what efforts need to be improved or expanded, and be empowered to demonstrate and act upon these truths with compelling data. As nonprofit funding becomes increasingly difficult to secure and demands for social services continues to rise we believe this creates an urgent moral imperative for our industry to recognize and act upon.  We must be more effective and to do so we must actively manage our performance.  It’s the only way to intentionally achieve your goals.

Our software goes beyond case management, enabling public, private, and non profit organizations, such as Harlem Children’s Zone®, Catholic Charities, Annie E. Casey Foundation, HUD, and cities such as Boston and Hartford to collaborate, save time, and improve quality and effectiveness.

For free information about our human services management software and to discuss ways we can help your organization, please contact us today. You can give us a call at (866) 732 3560 or click here to get in touch by email.

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