We offer a full range of services to ensure that you get the most from our software solutions. Take advantage of our expert Professional Services, Training, Support and Account Management teams to empower your staff and take your service delivery to the next level.
Take advantage of our 15+ years of implementation experience to ensure success.
Return measurable outcomes through industry best practices, process, and tools.
Accelerate your team’s adoption with the guidance of an expert Social Solutions team.
Social Solutions offers a wide range of implementation packages to meet your needs. From out-of-the-box configurations that get you started in only a few weeks to full service implementation and consulting - we have you covered.
Interested in Professional Services from Social Solutions? Speak with our team today!
"I love the way that they have supported us through our implementation… The entire process has been so seamless, and the support that we have received from the staff has been excellent."
Human Capital Project Manager, The Executive Office of the Mayor of DC
Hands on, multiday courses that set our clients up for success
Convenient, self-paced learning labs designed to fit into your busy schedule and promote use of the software as you learn
The Social Solutions online training portal ensures all users have access to on-demand training that will boost their success
Free, on-demand eLearning libraries for end users to help onboard new hires and provide refreshers on key topics
Regularly scheduled webinars focused on enhancing your utilization of the software
There’s no time like the present. Take advantage of our full calendar of training opportunities!
Email our technical support from within your system. Our detailed tracking system ensures you’ll get a quick and helpful response.
Our technical support team is knowledgeable and ready to talk you through your issue. Call us anytime.
Need a quick answer? Take advantage of our chat feature and our support reps will be there within seconds to help.
Access our Knowledge Base through our built-in portal for quick tips and helpful documentation.