According to the National Association of Social Workers, more than 700,000 professional social workers are employed in the United States (and more than three million worldwide). In addition, the U.S. Bureau of Labor Statistics continues to identify social work as one of the fastest-growing professions in the United States.
This shows us that there will only be more of a need for data-driven nonprofit organizations to support the growing number of social workers. Along with organizations needing to be data-driven, these numbers show how critical case management is to the work being done by nonprofit and government organizations and to the larger communities in which they serve.
Defining case management, however, can be difficult because there is no single recognized definition. A quick search on case management best practices can lead to numerous resources, which, while helpful, can be overwhelming, particularly for organizations that are just starting their case management journey or are working with old processes and procedures. So, what does case management mean to us, and what can it mean for your nonprofit?
Along with organizations needing to be data-driven, these statistics show how critical case management is to the work being done by nonprofit and government organizations and to the larger communities in which they work.
Case management can be defined as “a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet a client’s health and human services needs.”
At its core, case management is about transforming lives through individualized care and services so clients can meet their goals.
There are four key components within this definition that make up successful case management: Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation. Human service organizations of all sizes require the correct implementation of these four components to ensure client success.
So, if each of these components plays such a crucial part in case management, how do we successfully implement them to ensure the success of entire communities? And after we implement, how do we support this case management process?
That’s where Apricot comes in. Apricot is a comprehensive case management system built on the core components of case management. Best practices focused on each of the four components are built right into your Apricot system, so you can start collecting data and measuring progress right away.
Take advantage of case management best practices built on thousands of implementations of organizations just like yours today. See Apricot in Action!
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