Intake Form Submission Check

Here at Social Solutions, we have implemented easily accessible platforms for our clients to provide feedback and ideas that will create a better user experience when using our products. For ETO that platform is our Ideas Portal and Feedback, for Apricot it is an extension within the product. Users can submit ideas or vote on previously submitted ones to help us inform which functionality to prioritize in order to better serve our clients. This week, we’re introducing the Intake Form Submission Check.

We are excited to release a user requested Intake feature that will provide more clarity to participants completing an Intake form and make it easier for administrators to troubleshoot.  

On 9/25, if an Intake form submission fails due to duplicate check, the default behavior will be to show: Participant already registered with this organization. 

For organizations that are collecting particularly sensitive information via Intake, we’ve included the option to show a generic error: Uh oh. There was a problem. We weren’t able to save your intake information. Please try again later.  

Please note updates to Intake duplicate check errors are made per Intake form. To view or make any updates to Intake duplicate check errors: 

Select Success/Error Options at the top of the Intake Form Builder. Note that updates need to be made per the Intake form.  

Click or tab to “Error Options” in the Success/Error Options dialog box.

Make desired updates or changes and click Save.

Make sure to save the Intake form itself for any changes to go live.

Please continue to submit your ideas and suggestions through the ETO Ideas Portal and Apricot Feedback.