During this time when operations have been disrupted and decentralized, and the effects of COVID-19 have heightened demand on the social sector’s programs and services like never before, one way to find certainty amid the chaos Is by keeping connected. Organizations across the nonprofit and public sectors have been forced away from face-to-face interactions for the time being, but this shouldn’t stand in the way of your ability to support and serve the people who rely on your services.
And it doesn’t have to.
Read on to see why Connect, a tool within Apricot from Social Solutions, is helping life-changing organizations like yours stay engaged with participants, even when offices are closed.
What is Connect?
Connect is a tool within Apricot Core and Apricot 360 that allows you to interact and communicate with your participants better than ever before. This functionality can empower your participants by enabling them to edit their own information and monitor their journey through your program. And when you use Connect to allow participants to enroll in services themselves, or to send out mass communications through direct messages, you can also dramatically reduce the amount of data entry and computer time required by your staff. This tool helps drive participant engagement from day one and even after your participants graduate or move on from your services or care.
Connect Webinar Recording
Want to see Connect in action? Watch this webinar recording, which will give you insight into the ways Connect can help increase your engagement effectiveness − during times of crisis or times of calm. There were dozens of follow up questions to the webinar and we consolidated them into a Q&A Article. If you asked a question or would like to see concerns of other Apricot users, make sure to take a look here!
Have questions about Connect and want to know how to get up and running with this valuable communication tool? Our team is ready to answer your questions.