We talk a great deal about driving impact and proving that our clients create positive outcomes in their communities with data to back them up. But how do you actually go from providing services to demonstrating outcomes? Measuring how many participants served is all well and good – and should certainly be done – but did you make a difference further than that? Are their lives better or more manageable? Are their children’s lives impacted positively? Is your community prospering because of your program’s success? read more
