Author: Erin Mulligan Nelson, CEO of Social Solutions
The Social Solutions 2020 Impact Report is officially here. This report reflects our company’s commitment to empowering the social good community with data and technology. It showcases the reality that increased demand for social services continues to exceed capacity to help all of those in need and highlights several areas where, together with our clients, we make a real difference. But, most importantly, it directly demonstrates that technology and data deliver profound value and importance to the people, families and communities our clients work with on a daily basis.
Our clients play a vital role in their communities. They are the frontline changemakers helping the most vulnerable people and working to solve the most intractable problems.
When organizations have the best case management technology, it reduces their administrative burden, allows them to track progress against key outcomes so they can optimize their efforts and drive more impact and informs the type of data-driven stories that result in additional funding. With technology enabling connections across agencies, organizations can move out of their individual silos and work together to create a network of care that meets the whole person’s needs and leads to lasting change.
Caseworkers spend too much time manually managing data and dealing with communications, compliance and reporting challenges—at the expense of spending more time directly serving people, families and communities in need.
Social Solutions is helping social good organizations allocate their scarce resources more efficiently. Our technology solutions help organizations drive substantial productivity gains by reducing the time spent on administrative tasks. For example, we enable staff to input relevant data in just one place and give program participants the ability to enter their own information remotely. We also provide tools that reduce the time spent managing service delivery and reporting, which gives staffers time back to focus on serving and driving better outcomes for their communities.
Even before the COVID-19 pandemic and the associated economic fallout, social service demands—from food security and housing to health care and education—were acute and unsustainable. Social good organizations need to apply their limited resources in places that make the biggest impact for the people they serve.
Social Solutions provides actionable insights that empower social good organizations to focus on the interventions that work best. Our technology solutions supply case managers with data analytics and tools that help them measure progress, identify potential gaps and take corrective actions where needed. When organizations use data to adapt and learn, they can optimize ongoing programs and create new programs that better respond to the needs of their communities.
Funders want to see clear proof of an organization’s impact and effectiveness—with comprehensive data to back up any claims. And that’s why robust reporting capabilities have never been more important.
Social Solutions makes it simpler for nonprofits and public sector organizations to report what matters to funders. We start by providing a secure, manageable way to collect and assess data. Our tools then make it easy to translate that information into compelling reports that meet critical funding requirements. Given each funder’s individual and ever-changing reporting requests, our platform also provides the flexibility to scale and customize reporting. As a result, our clients successfully secure and maintain support to help those who need it most.
Everything we do at Social Solutions is driven by our conviction that data and technology are enablers of social change. To accelerate the pace of that change, we must provide our clients with the tools they need to make data-driven decisions, allocate resources effectively and enhance their results.
The full report features data supporting the impact we’ve had in 2020 through our clients. It also highlights some of the ways in which the work we do benefits thousands of social good organizations, and most importantly, the people, families and communities they reach. Check out the full Impact Report here and our press release announcing the report here.
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