Amanda is the VP of Strategic Client Programs at Social Solutions.
Prior to the Social Solutions acquisition, Amanda was Athena Software’s Vice President of Customer Experience, which focused on nurturing ongoing partnerships between Athena and their growing customer base worldwide. During her 7 years with Athena, she led both the Professional Services and Customer Success teams. In addition, she was responsible for overseeing strategy for every aspect of the customer journey to drive high customer engagement, satisfaction, adoption and retention.
Amanda has a strong background in project management, process improvement, human centered design and performance management and has used these skills to enhance Athena’s policies and practices.
Amanda began her career working in the non-profit sector in Hamilton, Ontario, Canada. Through her work in the youth justice sector, Amanda gained a strong background in outreach programming, partnership development and legislative reporting requirements. Amanda continues to volunteer and support underprivileged youth through various initiatives in the Niagara community. Amanda holds an Honours Bachelor of Arts in Political Science from McMaster University
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