Technology and Data Insights Empower NPOs in Unprecedented Times to Better Serve People in their Communities
AUSTIN, TX – January 5, 2021 – Social Solutions Global, the leading provider of digital transformation for health and human services to accelerate change in the communities they serve, today announced 2020 was an unprecedented year of helping NPOs locally pursue their mission during a global pandemic and continue to make impactful social change that has helped several thousands of people in need in Austin, Texas.
Many social programs and services are designed to be delivered face-to-face. However, the impact of the global pandemic has resulted in a fundamental shift in how NPOs work together, increasing remote collaboration to serve their missions. Adding to this the demand for nonprofit services has risen exponentially, impacting many NPOs ability to deliver much needed services. Those NPOs utilizing Social Solutions software technology and data insights were able to continue to collaborate and operate successfully, provide the services to people in need, and gain valuable insight as to how they are impacting the community.
“We are committed to empowering NPOs to accelerate lasting social change and are working harder than ever as the COVID-19 pandemic strains resources,” said Erin Mulligan Nelson, CEO at Social Solutions. “The pandemic has been particularly challenging for human and health organizations who struggle to meet the steep and steady rise in demand for case management. Collectively we are enabling them to help more people and find new ways to collaborate. We are dedicated to their success and committed to providing access to technology and data insights that fundamentally help the people our customers serve during this challenging time.”
Organizations across the NPO and public sectors have leveraged Social Solutions’ data and technology to advance their missions and continue to serve and improve the lives of the people they serve without interruption. Apricot Connect allows for the beneficiaries of nonprofit programs to connect with social good organizations from anywhere, request services and communicate without leaving the safety of their homes. Recognizing that the need for virtual connection will remain for vulnerable populations, Social Solutions is expanding its solution functionality with the release of a new capability designed to allow nonprofits and the people they serve to virtually schedule appointments, sync calendars, and integrate video services such as Zoom, Teams, and Go to Meeting. These capabilities will help social good organizations maintain the human element of interacting with their clients even if they are unable to do so in person.
Social Solutions is the leading provider of cloud software for nonprofit and public sector social service organizations. Our Apricot and ETO software platforms offer clients the most comprehensive and secure social good platform available, including case management, participant connection, data insights, outcome analytics and funder enablement solutions. Based in Austin, Texas, Social Solutions was founded 20 years ago by social workers who saw the potential of technology to improve outcomes and help accelerate lasting social change in the communities they serve. To date, more than 90,000 users have adopted the Social Solutions platforms to improve their data by measuring and optimizing outcomes. Social Solutions is backed by Vista Equity Partners and serves clients in the US, UK, Canada, New Zealand and Australia. For more information, please visit our website, www.socialsolutions.com, or follow us on Twitter: @SocialSolutions.
Jane Thompson, firstname.lastname@example.org, (415) 710-1675
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