Social Solutions’ ETO Software® implementation and training is patiently and professionally delivered by industry experts. This expertise ensures a rapid and accurate understanding of the mission, management and market needs that drive our client’s demand for intelligent data management.
Our implementation team will meet you where you are and help move you toward your data management goals. We can work with you to customize a strategy specific to your unique timelines and service needs or we can offer a modified version of a standard implementation strategy that has been used by hundreds of clients – depending on your needs and interests. Standard implementation strategies typically move a client from contract execution to “go-live” in 90 days.
ETO Software implementation and training is hands-on. A client’s designated administrator uses the tools in concert with Social Solutions’ staff so that knowledge and ownership of ETO Software effectively transfers organizational representatives.
Staff training is provided according to reasonable use patterns developed by Site Administrators based on their understanding the rights and responsibilities of their staff. Need to know navigation schemes allow more or less sophisticated users to be met with tools that are appropriate to their needs.