Today’s social issues are vast. Addressing these issues requires more human and financial resources than are available. Therefore, maximizing the use of the resources you have is essential if you are truly dedicated to positively impacting the lives of those you serve. Making a real difference requires focus , discipline, and strategic intent.

A decision to use ETO Software® to optimize your organization’s performance is a major step in the right direction. However, ETO Software® alone doesn’t magically make your organization a high-performer. ETO Software® is simply a tool that is used by high-performing organizations. To evolve into a high-performing organization you need to have a mission that is aligned with your service provision and your reporting requirements. You need to have processes in place for monitoring and measuring the performance of your staff, efforts, programs, and the organization as a whole. And, you need processes in place that enable you to use information to continually improve your performance.

Premium Implementation differs from Standard Implementation in that is begins with a 2 day workshop which will prepare your organization to become a high-performer. It leverages a proven approach which has been used by many of our industry’s highest performing and best funded organizations. This highly collaborative workshop will take stock of your organization’s goals and objectives, the programs you offer, and the populations you serve. Discussion around your business is then used to identify a performance-oriented strategy that best supports your mission. From there, specifics will be discussed about how your organization should monitor and measure your performance, how you should implement and use ETO Software®, and how you should affect the cultural change that will be needed to succeed.

Selecting our Premium Implementation option puts you in the very capable hands of our Strategic Consulting Team.  This team is led by the highly experienced individuals listed below.

David Hunter, Ph.D.

David leads the 2 day workshop included with ETO Premium Implementation.   Since September 2006 David has been working independently, consulting to the Social (not-for-profit agencies and funders) and Public Sectors with a focus on organizational capacity building, developing strategies and theories of change, performance management, and the creation, delivery, and assessment of social value. 

As Director of Evaluation and Knowledge Development at the Edna McConnell Clark Foundation, David worked with nonprofit organizations to develop clear value propositions through capacity-building theory of change workshops, and to design, implement and use performance management data systems to deliver and evaluate high quality, effective, and efficient services to children and adolescents from low-income families. 

Steve Butz, President/Founder, Social Solutions

Steve has extensive experience in the human services industry and has worked for years as a counselor, teacher, and case manager.  As a leading advocate for relating efforts to outcomes, he has maintained a steady focus on, and dedication to, improving data collection, outcome achievement, and accountability for his students and his programs.  His commitment to outcomes measurement led him to start Social Solutions in 1999.

Vince Griffith, Vice President/Founder, Social Solutions

Vince has a diverse background in business and human services.  He spent more than a decade working as a direct service provider, program manager, and strategic planner in some of the nation's most underserved communities.  Today, Vince is a key member of the Social Solutions Strategic Consulting Team where he leverages his expertise to help align the service provision of an organization with its mission and the reporting expectations of their funders.

Ingvild Bjornvold, Strategic Consultant, Social Solutions

Prior to joining Social Solutions Strategic Consulting Teams, Ingvild developed the evaluation framework of Asian American LEAD, a community-based organization for at-risk Asian American Youths and their families.  She has a background in international development and human rights and has worked for organizations like the Center for Development and Population Activities (CEDPA) and Amnesty International. 

Phase 1 [Premium Implementation Workshop:  Day 1]

• Understanding your organization and mission
• Organization alignment vs. program alignment
• Outcomes, Efforts, Process, and Measures

Phase 2 [Premium Implementation Workshop:  Day 2]

• How to measure and monitor performance
• Complying with reporting requirements
• Building ETO Software®:  An example
• Managing organizational change
• Adjusting approach to maximize performance

Phase 3 [Premium Implementation:  Blueprint]

• Engagement Manager assigned (your single point of contact)
• Blueprint for configuration created/confirmed
• Blueprint hand-off to ETO Services Team

Phase 4 [Premium Implemenation:  Configuration/Training]

• ETO Services Team configures ETO Software® per blueprint
• Your Engagement Manager oversees the configuration
• Configuration review/approval
• Staff training
• ETO Software® goes live