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State and Local Government Software

Tasked with meeting the increasing need for human services delivery with limited budgetary resources, State & Local (SLG) agencies need solutions that enable them to deliver services effectively and economically. State and local government software empowers leading SLG human service innovators like the State of Massachusetts and Boulder County, CO by connecting health and human service programs across a secured web-based platform that integrates case management, reimbursement, and vendor contract management into a single and easy-to-use system.

Across human services verticals that include foster care, child and family services, employment services, homelessness, adult and disability services, aging and more the ETO Cloud local government software provides flexible tools that help municipal decision makers:

  • Connect client histories across programs and time so they can see what’s working
  • Reduce wait times by improving eligibility determination and creating a "No Wrong Door" approach across the system
  • Obtain accurate unduplicated participant data in real-time
  • Reduce expenses by automating intake, referral and reporting tasks
  • Better steward limited resources by integrating case management, reimbursement management and vendor contract management through a single system:
Efforts to Outcome Software ETO Software Can Transform The
Way You Serve Your Communities

A Comprehensive Performance Oriented Platform for Human Services:

  • Intake
  • Eligibility
  • Case Management
  • Contract Management
  • Invoicing and Billing
  • Quality Assurance
  • Reporting
 

Solutions that Make a Difference

Designed with front-line service staff and decision makers in mind, ETO local government software features customizable client, staff and administrative dashboards that make it easy for users to understand how a client, staff member or program are performing in real-time.

To see examples of these innovative dashboard tools, click here.

Dashboards and advanced scheduling tools help keep staff and administrators on target at all times. Survey tools facilitate longitudinal tracking of outcomes without the cost of external consultants.

The Efforts to Outcomes platform has helped us to more efficiently allocate resources, and to more holistically address participant and family needs. The wait time for one of our programs for families in crisis went from three weeks to the same day.

- Robin Bohannan
Director, Boulder County Community Services

Ending Homelessness with State and Local HMIS Software

Working with various, counties, municipalities, cities and homeless agencies that includes the State of Massachusetts, the City of Boston and homeless service providers like Healthcare for the Homeless the ETO Cloud provides users with a proven platform that effectively manages required HMIS & HPRP data collection and reporting while also providing clients with the flexibility to create and manage unique programs as well.

ETO software is uniquely configured to assist Continuums of Care (CoC) and homeless service providers to track bed use, capture essential HMIS and HPRP outcomes and connect related programs so staff and funders have can understand client and program outcomes holistically. Working closely with HUD to understand and update changes to required reporting Social Solutions makes it easy for organizations to seamlessly and proactively capture important data for HPRP, APR, QPR, and AHAR reporting. Moreover, ETO makes it easy for these organizations to incorporate other emergency shelter, mental health and family assistance programs.

The different ETO Platform options make it easy for CoC leaders to deploy consistent programs across the continuum and/or to allow the flexibility for unique program creation. Social Solutions published API makes it easy for organizations to import and export data in a variety of file formats streamlining the funder compliance reporting.

With ETO, we have an HMIS system that’s enterprise class, that’s flexible, and that comes with great technical support... The system we were using before ETO was literally jeopardizing funding for the entire continuum. With ETO, we are able to score well above average and continually secure funding for all our programs.

- Patrick Mahoney, HMIS Coordinator
Central Massachusetts Housing Alliance

 

 

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GSA Contract Number GS-35F-0262U
Contract: GS-35F-0262U

"ETOTM software sends me a message on my To-Do List 30 days later as a reminder to call the customer and ask them how much they earned that month -- it’s great! I do not have to worry about my beneficiaries going into overpayment anymore."


- Michelle Lawrence
WIPA Program Coordinator
Illinois Division of Rehabilitation Services

State and Local Governments Across the Country Use ETO Software:

  • City of Hartford
  • City of Cambridge
  • County of San Diego
  • Boulder County
  • City of Boston
  • New York City Department of Education
  • Monterey County
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