When selecting a platform for our HMIS, we were looking for something that could accommodate the size and scope of our network of partners, and be flexible enough to meet our changing needs as the Housing First approach was implemented. Social Solutions’ ETO software accommodated our needs and has successfully adapted and grown as we have evolved.
Formed in 2009 as a part of a provincial 10-year strategic initiative to end homelessness, the Alberta Housing Collaborative connects housing-related service providers, community-based organizations (CBOs), regional funders, and the provincial Ministry of Human Services to provide Alberta’s homeless population with services for permanent and temporary housing, age-specific housing for displaced youth and elderly, healthcare, mental health and substance abuse treatment programs and more.
The strategic initiative, which in 2011 was awarded the Can- ada Award for Excellence by the National Quality Institute, called for a shift from managing the problem of homelessness to a Housing First approach that aims to break the cycle of homelessness by placing clients quickly into permanent housing and providing supportive services that move them toward stability and greater self-sufficiency.
Today, the initiative is leading the sector with outcomes driven contracting and expansive coordination of services and reporting, even across agencies using different data systems, intelligence about changes in their service populations, and the ability to demonstrate ROI for a new intervention model.