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Human Services Software

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What is Performance Management?

Performance management engages active monitoring of key benchmarks to understand what services are working, what services require improvement, and making ongoing adjustments accordingly. 

This philosophy has been adopted by some of our industry's most powerful organizations. 

Organizations such as Annie E. Casey Foundation and Edna McConnell Clark Foundation employ this philosophy, and encourage the human and social services organizations that they fund to follow this approach as well.

Performance Management Software

High performing organizations such as the Harlem Children’s Zone® continuously measure and improve their results when providing human and social services. 

They show tangible progress for each participant, family member, and program, and must be able to show successful outcomes for each program. 

Our Efforts to Outcomes (ETO™) software was designed with exactly these needs in mind.  ETO software helps organizations to quickly and easily track efforts, outcomes, and progress as part of a performance management approach to human and social services.

Efforts to Outcome Software ETO Software Can Transform The
Way You Serve Your Communities

Going Beyond Case Management

While ETO software tracks participant and family case history, diagnosis, and treatment, the primary focus of the software is in measuring the progression of a participant or family over time, and the impact of each program overall. 

Executive directors, program directors, and program managers can then quickly and easily compare the efforts expended for a given participant, family, or program with the outcomes achieved, and can then make more informed investment decisions as a result.

About Social Solutions

Social Solutions is the leading provider of performance management software for the human services sector.

We take pride in connecting efforts to outcomes, those in need to social services, and service providers to funders.

ETO software goes beyond case management, enabling public, private, and non profit organizations, such as Harlem Children’s Zone®, Catholic Charities, Annie E. Casey Foundation, HUD, and cities such as Boston and Hartford to collaborate, save time, and improve quality and effectiveness.

ETO™ is a trademark of Social Solutions, Global, Inc. Harlem Children's Zone® and HCZ® are registered trademarks of HCZ, Inc.

ETO Fundamentals Video

Perfect for smaller, high-growth organizations. Discover the power of outcomes-based evaluation. Even on a budget.

  • Fast, easy 6-week deployment
  • Personalized training
  • Fully customizable
  • Assess participant needs & goals
  • Track & analyze trends
  • Detailed documentation & reporting



"ETO software has helped to improve the quality of services for our participants. It allows staff to be efficient and deliberate in how we serve our target population and move them toward achieving their long term goals."

 - Kimberly Williams-Rivera
Director of Quality Assurance
Our Piece of the Pie

Many High Impact Organizations Have Chosen to Prove and Improve Outcomes with ETO:

Video Testimonial

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