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PRE-CONFERENCE WORKSHOP

Results Accountability 101
From the Results Leadership Group
Wednesday, June 4, 2008
Baltimore Convention Center, Room 327
Time: 8:30 am coffee, 9:00 am – 4pm
Cost: $300 if you register for both the ETOLUTION 2008 Conference and the Pre-Conference Workshop. That is 20% off the workshop fee.

This workshop, delivered by Mark Friedman across the U.S. and internationally, introduces participants to the Results Accountability framework. In the workshop, Results Accountability is applied to both cross-community quality of life improvements and the management of programs, agencies, and service systems.

In the morning session, participants will get a full presentation of the framework, including how to:

• establish results and indicators of community well-being;
• use results to drive decision making and budgeting;
• identify performance measures for programs, agencies, and service systems;
• use performance measures to improve performance; and
• link program accountability to cross community efforts.

In the afternoon, participants will apply these concepts to real work in highly interactive, hands-on, "Turn the Curve" exercise.

Participants will receive the latest version of the Results Accountability Workbook and other updated materials.