ETO™ Software Support

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Our Company

Support Overview

Support is provided by industry professionals and experts.

Our Team’s experience in the field of human services and extensive knowledge of Efforts to Outcomes (ETO™) software allows us to provide timely and relevant support to all authorized ETO software users.

To maximize your investment, Social Solutions invites you to take advantage of a strategic combination of dedicated professionals, focused discovery and analysis of requirements, consulting, system configuration, and training.

Why Social Solutions

Understanding that outcomes are not achieved without effort, Social Solution has developed a market-leading software solution that makes it possible to relate service delivery efforts with their desired outcomes through a market-leading ability to execute.

Market-Leading Software:

Designed with performance management in mind
Going well beyond case management and counting
Flexible to meet almost any program need
Easy to configure and use; web based; maintained by Social Solutions

Market-Leading Ability to Execute:

Exceedingly large, diverse, and referenceable customer base
Knowledgeable human service professionals and expertise
Blueprint process
Library of best practices

Kimberley Williams-Rivera, Director of Quality Assurance, Our Piece of the Pie

Senior Executive Help

Tell us how we are doing!

We love hearing from our customers! If you have a compliment or complaint about our product or services, drop us a line! We are a team of professionals who have a passion for working with you and would love to hear how we are doing and how we can do better.

Harry Chiu, COO of Social Solutions Sincerely,

Harry Chiu
Senior Vice President of Professional Services

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Quick Fact

More than 94% of customer support cases are resolved in the first 15 minutes of the first call.