Seamless Data Integration
ETO-Xi is seamlessly integrated within your current system and enables users to manage the quality and effectiveness of their services. Your end-users benefit from a greater understanding of what’s working and what’s not working so that they can take steps to make adjustments and improve – while you, and your agency, benefit from the flexibility of evolving the type of data you capture to best suit your reporting needs and achieve your intended outcomes.
The individuals most impacted by the implementation of the architecture will be caseworkers and the client community. ETO-Xi is designed to support and enhance the Case Management process.
Agencies providing quality case management services rely on information systems that can quickly adapt to changing program needs or apply new evidence-based practices as they emerge. By putting outcomes-based tools in the hands of direct service providers, these systems can be used to track progress at the case level and measure overall program effectiveness.
Rick Howard, Research Director for Government ResearchGarner
Social Solutions brings human and social services agencies the best
the field has to offer in participant assessments and program models.
Click to view them in PerformWell.
Going from Case Management to Performance Management with ETO-Xi
Performance Discovery & Analytics – allows for breakthrough performance data to be available at both the staff/program and agency level. Reporting on “efforts to outcomes” and the correlation between key data elements and results enables program managers to use data to drive performance.
Easy Integration With Your Current System – ETO-Xi integration framework allows for integration with your current system without coding. ETO-Xi™ screens will seamlessly appear as a tab on your current user interface and work with your current windows authentication setup. Plug-ins are also available to integrate data in bulk on the back end as necessary.
Configurable User Front-End – this allows for the easy configuration of new data fields that you would like your end-users to capture at the point of service provision. This adds a new level of flexibility to your existing system that empowers you to alter the type of data you need to capture in a snap. The configuration of the data elements that appear on the end-user’s screen can be used to direct the efforts of program staff. The ease and flexibility with which this can be done is valuable as you assess overall performance and need to make adjustments to your provision of services to continuously improve.