The case management assessment is the first step in the case management process and truly sets the stage for the entire journey. This journey can vary widely depending on the outcomes of the assessment and the type of services required by the individual who is being assessed. However, most organizations only devote a limited amount of attention to this part of the process. They may have a form which standardizes some of the intake proceedings, or they may just rely on the case manager to ask the right questions to accurately assess the client’s needs.
Such a haphazard methodology of case management assessment needs to join the rest of the case management process in the modern era, and with the right tools and technology, this is a problem which can easily be addressed.
Read on to find out what your organization needs to improve their case management assessment process.
