Sometimes it seems like every tech company out there is creating new software targeted at the social service sector. While it’s nice to see the industry attracting so much interest, it can also be a tremendous waste of your valuable time trying to weed through all of the options.
Keep reading to find out why trends in the non profit sector are being influenced by the software industry and how to find the software for social workers that will be the most valuable to your organization.
According to Pennsylvania’s Health Information website, targeted case management (TCM) is any “direct assistance to adult and children consumers of the behavioral health system, including problem resolution, advocacy and referral to other appropriate services.”
Are you thinking what I’m thinking?
That definition sounds very much like the definition of general case management.
Medicaid, on the other hand, uses this term in a completely different manner. In a Congressional Research Service report on the Medicaid Targeted Case Management (TCM) benefits, it is clarified thus:
Case management services assist Medicaid beneficiaries in obtaining needed medical and related services. Targeted Case Management (TCM) refers to case management for specific Medicaid beneficiary groups or for individuals who reside in state-designated geographic areas.
So essentially, at least when used by Medicaid, TCM has to do with providing case management services to specific “target” populations. When used by other organizations, however, targeted case management is often used to indicate personalized case management or just used as an alternative name for general case management services.
Creative problem solving is something that I was exposed to at a young age by participating in Odyssey of the Mind. Odyssey of the Mind (OotM) is a creative problem solving competition for kids from kindergarten through college. Read the rest of this entry »
In my last post, I explained how Google’s processes work. Now, let’s review the basic components and how they relate to what a human service organization must do:
Incent Content Production (Data Entry):
The first step required to effectively answer ad hoc questions is to get a rich set of data. However, in human service organizations of course the production of data is not free. The data is usually entered by the same staff workers who are already strained by other demands of their job. How can we get individual case workers to see the incentive for doing this, rather than seeing it as yet another onerous task? There are a couple key factors that have proven valuable to some of the organizations that we work with: Read the rest of this entry »
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