Here at Social Solutions, we often talk about the concept of interoperability: that is, connecting disparate information systems and organizations together so that they can better serve their communities. To date, the most impressive government-wide interoperability framework is established in Denmark. The importance of interoperability is revolutionary! Think of an agency that is forced to enter data in 10 or 15 different systems without ever being able to compare data or outcomes across departments. At Social Solutions we are working to ensure that ETO software can help agencies reach a level of interoperability – not only from a technical perspective, but also to truly work together in a community collaboration. On this note, some amazing things are happening with our client base in St. Louis. In the coming months, I want to use this concept and build it up by sharing related stories from the field, but today, let me tell you about one of our clients, Integrated Health Network, and what they are doing.
