An empowering solution when your organization is small but growing

 

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If you manage or support an organization with 10 or fewer users and have an annual operating budget below $1M, Apricot Essentials was designed and priced for you. Now you and your staff can deliver case management and track outcomes with one system that puts the information you need in one place and aligns everyone with one purpose.

Apricot Essentials is a powerful, flexible and intuitive case management and outcomes reporting system offered exclusively to nonprofit organizations with 10 or fewer users and an annual operating budget of less than $1M.

With Apricot Essentials your nonprofit can:

 
 
 

 
 

WHAT OUR CUSTOMERS SAY

The whole focus of your work is trying to accomplish a certain mission… you have to spend your time focused on your mission and the software needs to be real easy for you to use. Like having the right tools for the right job.

Brad Pierson, Clinical Director
SIMS Foundation

 
 
 

 
 

Apricot Essentials Template

Apricot Essentials provides you with the Essentials Template, a selection of prebuilt forms, reports, and workflow tools that allow your organization to jumpstart data collection and reporting. Training tools, including videos, articles, and start-up guides, empower you to learn and successfully launch Apricot yourself!

Security

Delivered via the web in software-as-a-services form, Apricot Essentials is secure and Safe Harbor compliant. Access is fast and simple for anyone with Internet connectivity.

 
 

 
 
 

Save Time and Money

 


 
Apricot Essentials fills the huge gap between running on a shoestring budget with paper files, spreadsheets or volunteer-developed databases and high-end outcome management systems that can cost hundreds of thousands of dollars. It gives you one system to track what matters, share information with ease and prove impacts – at a price within reach.

 
 
With Apricot Essentials, your organization can operate with the program management discipline and reporting capabilities of larger nonprofits, but without the accompanying costs. And, you can easily design forms, create reports, and configure your system to do exactly what’s needed to deliver more mission.

 

 
 

 
 
 

Frequently Asked Questions

 

1. What is Apricot Essentials?

Apricot Essentials is a case and outcomes management software system that allows you to track what matters, share information with ease, and prove impacts—all at a price within reach. The Essentials Template, included with Apricot Essentials, allows your organization to successfully launch by jumpstarting data collection and reporting, while also minimizing the cost of configuration and implementation services.

2. What kind of organization would use Apricot Essentials?

If you manage or support a nonprofit organization with 10 or fewer users and have an annual operating budget below $1M, Apricot Essentials was designed and priced for you.

Apricot Essentials levels the playing field for nonprofits running on a shoestring budget. This powerful tool provides functionality typically only available from high-end outcomes management systems that can cost hundreds of thousands of dollars. With Apricot Essentials, you and your staff can collect service data, track outcomes and produce reports with one system that puts the information you need in one place and aligns everyone with one purpose—delivering more mission.

3. How will my organization get started with Apricot Essentials?
After purchasing Apricot Essentials, your organization will be able to access the Apricot Essentials Template, a selection of prebuilt forms, reports, and workflow tools intended to allow you to jumpstart data collection and reporting. Apricot’s form and report design tools allow you to make modifications to the Template with drag and drop simplicity to further customize the site based on your organization’s unique data collection and reporting needs.
 
4. How long does it take to build out my Apricot Essentials database?
If your organization is looking for a basic structure to get started, your system can be ready in just a few days. If more customization is required to match existing needs, the Go Live process may take up to 30 days before your organization launches Apricot Essentials and is ready to begin regular data entry.
 
5. What type of support will I receive after purchasing Apricot Essentials?
An Essentials “Go Live Guide” will be provided to you upon your purchase of Apricot Essentials to introduce you to the Essentials Template and walk you through the product and available tools. You’ll additionally have access to the Essentials Portal, Apricot Help Center, and Standard Support Package, all tools that will help you navigate the product and address any questions you may have throughout the process.
 
6. What type of ongoing service will I receive?
Standard Support Package: Receive the highest quality of support from the Customer Care team, with access to 10 customer support tickets per month and online chat support available Monday through Friday from 10am-6pm ET.

Unlimited Access to Apricot Help Center: Access training resources through the Apricot Help Center.

Unlimited Access to Webinar Trainings: Become an expert on Apricot’s powerful features with training designed for administrative users.

System Upgrades: Automatic system upgrades ensure access to new features and system enhancements.
 
7. What if I want additional support beyond the Standard Support Package?
You will receive the standard support package which includes 10 customer support tickets per month and unlimited access to web-based trainings. If you want additional support beyond that, you can purchase any of the following premium service packages:

Silver

  • 20 customer support customer support tickets per month.*
  • Online chat support (Monday-Friday 10am-6pm ET).
  • An hour of one-on-one phone consultation once per month.*
  • Unlimited access to group webinar trainings on the Apricot system.
  • Unlimited access to Apricot Help Center resources.

Gold

  • 30 customer support customer support tickets per month.*
  • Online chat support (Monday-Friday 10am-6pm ET).
  • An hour of one-on-one phone consultation twice per month.*
  • Unlimited access to group webinar trainings on the Apricot system.
  • Unlimited access to Apricot Help Center resources.
  •  
    *certain restrictions may apply
     

8. Will our data be safe?
Apricot Essentials is fully FERPA and Safe Harbor compliant, and all data transfers are protected by 256-bit encryption Secure Socket Layer (SSL), the highest encryption available commercially. We complete multiple daily system backups to ensure your data is always safe. Every user has a dedicated login/password and tailored set of permissions, giving you full control over a users’ access to read/edit/search all of your records and reports.
 
9. Does the data belong to us if we decide to opt out one day?
Yes! You can export your entire database at any time, at no additional cost. In fact, we encourage you to do so on a routine basis to guarantee you will always have a local copy as a back-up in case your Internet service goes down and you need to access critical information. The database exports to both .XLXS and .CSV files which can easily be read in Excel or transferred to another database system. We back up your data in multiple locations, so you never need to worry about losing information. Your data belongs to you.
 
10. Will we need any special hardware or software to allow all staff to connect to Apricot Essentials?
No. Apricot Essentials is entirely web-based and fully secure so that staff can log in from different locations. No special software or hardware is needed. All you need is an Internet connection, with one of the recommended browsers, Google Chrome or Mozilla Firefox.
 
11. Does Apricot have the ability to facilitate varied user types and custom dashboards?
Yes! As an Administrator, you can assign access on a form-by-form and report-by-report basis. This can determine the appearance of each user’s dashboard, providing clean, clutter-free workspaces while protecting sensitive information. In addition, you are able to assign the type of access to each form: Read, Create, Edit, and Search.
 
12. Can everyone see all clients? Is there a way that some staff can only access some clients?
As an Administrator, you have total control over the clients, forms, reports, and bulletins that each user (or group of users) sees. You can also grant Administrative-level access to users or user groups on a tool-by-tool basis. For instance, if you want supervisors to be able to create and edit reports, but not have access to the form design tool, you can do that. Each user has a dedicated username and password, allowing you to fine-tune each user’s access permissions and monitor any changes made to the database.
 

 
 
 

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