Nikhil Kumar

Chief Operating Officer

Nikhil joined Social Solutions in February 2017 as Chief Operating Officer. As head of services, support, and training teams, Nikhil is responsible for ensuring customer success and helping drive operational strategy. He is passionate about delivering innovative and sustainable results for customers.

Nikhil brings significant experience in enterprise software, consulting, SaaS operations, and client services – most recently serving as the Senior Vice President of Partner Services at Civitas Learning. Previously, he was the Head of Client Services, Americas, for the Google Analytics Suite. Prior to that, Nikhil held various executive leadership roles at Blackbaud, Bazaarvoice, and National Instruments. He started his career as an IT consultant and enterprise architect.

Nikhil graduated from The University of Texas at Austin with a Bachelor of Science in Civil Engineering.