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Our Company

Our Company

Support Overview

Support is provided by industry professionals and experts.  Our Team’s experience in the field of human services and extensive knowledge of Efforts to Outcomes (ETO™) software allows us to provide timely and relevant support to all authorized ETO software users.

To maximize your investment, Social Solutions invites you to take advantage of a strategic combination of dedicated professionals, focused discovery and analysis of requirements, consulting, system configuration, and training.

Why Social Solutions

Understanding that outcomes are not achieved without effort, Social Solution has developed a market-leading software solution that makes it possible to relate service delivery efforts with their desired outcomes through a market-leading ability to execute.

Market-Leading Software:

  • Designed with performance management in mind
  • Going well beyond case management and counting
  • Flexible to meet almost any program need
  • Easy to configure and use; web based; maintained by Social Solutions


Market-Leading Ability to Execute:

  • Exceedingly large, diverse, and referenceable customer base
  • Knowledgeable human service professionals and expertise
  • Blueprint process
  • Library of best practices

     

“I take great pride in taking the time needed to not only help a customer resolve a case, but also to get to know them by name.  The end result empowers the customer to be more efficient in their job while maximizing ETO software’s potential.” 

- Alyssa Rittenburg
 Support Teammate
Social Solutions

Quick Fact

More than 94% of customer support cases are resolved in the first 15 minutes of the first call.

Video Testimonial

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