Our event in Canada was a great success!!!

Many thanks to all attendees and
Calgary Urban Project Society (CUPS) for making this happen.

Having a positive impact on society requires more than hard work and good intentions. It requires a strategic approach that connects an organization's mission to the daily work of its staff members and the expectations of its funders and supporters. We call the process of tracking efforts and outcomes, and of relating those outcomes to organizational goals (such as participant self sufficiency), performance management.

Our company’s sole purpose is to support human service organizations no matter where they are to relate their efforts to outcomes in order to manage their effectiveness, giving them the tools to improve service delivery to the clients and community they serve. That said, with increasing interest from the Canadian market, Social Solutions made a significant investment in establishing servers at SunGard’s state of the art facilities in Mississauga, Ontario.  As a result of this partnership Social Solution’s Canadian clients now receive the benefit of a world class managed data center infrastructure with full featured physical security measures.

Our company also committed significant resources in the form of developer time to localize aspects of ETO to meet the needs of the Canadian market to establish ETO as a viable product there. Canadian organizations now represent more than 8% of our client base as of the first quarter of 2011. From Covenant House Vancouver to Alberta Housing and Urban Affairs to the YWCA of Hamilton, Ontario, Social Solutions is proud to bring performance management to the Canadian social service sector, and in turn, we as a company continue to be impressed by the level of commitment and focus of Canadian government and nonprofit clients.

Social Solutions is a stable and growing company with over 3,000 customers. We offer rapid deployment of our software, plus data migration services for your participant records.. ETO offers an easy-to-use program configuration that allows for rapid expansion as your agency grows. The software is extensively customizable on an ongoing basis, from intake to service delivery tracking to reporting, and requires no programming knowledge to modify elements in the system.  In addition to effort and outcome tracking, ETO software offers:

• Extensive customizability and administrative control at the agency level
• Easy-to-use homepages, dashboards and navigation
• Flexible, configurable reporting—the core value of ETO
• Ongoing training for all users at all levels
• Outstanding customer support available by toll-free phone and email
  

With the discontinuation of HOMES database software by the Canadian Outcomes Research Institute (CORI), many western Canadian organizations partnered with Social Solutions to transition their participant service records onto the ETO platform and to replace their existing HOMES database software. Customers transitioning from HOMES have been pleased with the ease of transition, the improved effort and outcome tracking, and the superior capabilities of the ETO platform.

No matter which system you are using to track participant and family related services, ETO software should be of great interest to you. This industry leading software has helped thousands of organizations to improve their performance, their participant outcomes, and the value that they demonstrate to funders. We look forward to hearing about your needs, and to further discussion on having you join the ETO software family

Please email moreinfo@socialsolutions.com or phone toll-free to 866-732-3560, extension 4, to learn more about our software.