The U.S. Department of Health and Human Services (DHHS) is dedicated to protecting the health of all Americans and providing essential human services, especially for those who are least able to help themselves. When the DHHS Administration on Aging needed a single, nationwide system to manage Medicare and Medicaid fraud, error, and abuse in every U.S. state and territory, it chose Social Solutions’ ETO software.
Previously, each state and territory had its own reporting system, standards varied, and reporting was a manual, twice-a-year phenomenon. With ETO software, the DHHS can now generate assessments that track Medicare and Medicaid participant information consistently, using clearly defined criteria. The information can be viewed online at any time, without time consuming, year-long manual “roll-ups.” Moreover, the data collection requires no software maintenance and even facilitates collaboration with other government agencies and third party sub-contractors and firms