As a leader in human services, Harlem Children’s Zone® realized that a truly unique software product would be required to support their mission and objectives. The software would have to include case management capabilities. But it would have to do far more than simply count the number of services provided, and the dates of service. It would also have to effectively measure efforts and outcomes for all aspects of social services, from education, to fitness, health, workforce counseling and support, family services, and much more. These services would have to be delivered in a collaborative and coordinated fashion by dozens of private, nonprofit, and government organizations.

ETO software enables HCZ® to track efforts and outcomes as applied to virtually any youth and family service program, from early childhood learning, to after school programs, to health, substance abuse, employment counseling, and much more. The ETO platform is flexible enough to meet the needs of each individual service provider and program, while providing a common database for tracking progression toward individual, family, program, and community related goals.

The ETO platform enables sharing of best practices, collaboration and coordination of services and programs amongst multiple service providers, and tracking of true participant progression in the form of efforts and outcomes. This web based software has no client software needs, other than a web browser. The software’s ease of use and power has made it the product of choice for thousands of high performing nonprofit, government, and collaborative organizations, which serve over 4 million participants each day.

Social Solutions is the leading provider of performance management software for human services, connecting efforts to outcomes, people to social services, and service providers and communities to funders.  The company’s ETO software goes beyond case management, enabling public, private, and nonprofit organizations, such as Harlem Children’s Zone®, Catholic Charities, United Way, Annie E. Casey Foundation, HUD, and cities such as Boston and Hartford to collaborate, save time, and improve quality and effectiveness.

ETO™ is a trademark of Social Solutions, Global, Inc. Harlem Children's Zone® and HCZ® are registered trademarks of HCZ, Inc.