As a large and diverse community, Boulder County, Colorado faces significant challenges in making social services accessible, timely, and relevant for all residents who need them. Aging services, Boulder County Healthy Kids (CHP ), Head Start, community justice services, and the Emergency Family Assistance Association are just a few of the more than one hundred agencies and programs serving Boulder County. Even a few years ago, these myriad service providers had limited communication with one another and minimal ability to refer participants and families to much-needed resources.
In 2008, Boulder County selected ETO referral software to address the need for improved access, quality, and effectiveness in and across its programs and services. Today, ETO software remains an integral part of Boulder County’s “Every Door is the Right Door” collaborative service model, ensuring that no matter where a participant or family enters the human services network, comprehensive referrals can be made to any program within the network