Click on a session to read a description and to download the manual that accompanies the session. Follow the instructions in the description to sign up to attend. Keep in mind that the majority of sessions do include information specific to Administrators. ALL SESSIONS ARE SCHEDULED FOR EASTERN TIME (unless otherwise specified).
Did you know that we offer free 1:1 assistance for query development and other administrative features? For example, if you need help building a specific query or point of service, contact Support and request to reserve advanced support time. Please note that you must first watch the applicable recorded or live training session prior to requesting advanced support.
Please direct questions to training@socialsolutions.com
Can't find the training you are looking for?
To make trainings more accessible Social Solutions is working to record the majority of our training topics. The fastest way to access these trainings is through your software! Click the Help button in the upper right corner of your ETO Software and click on Recorded Trainings in the Table of Contents. New options are added regularly. If you are having problems accessing the recorded trainings, please contact customer support.
The following recorded sessions are available now!
- The ETO Administrator
- Understanding ETOlution
- Connecting with Customer Support
- Demographics Wizard
- Management Reports
- Learning How Entities Fit into Your ETO
- Basic & Advanced Site Administration
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- Query Wizard
- Assessment Fundamentals
- Batch Upload
- Simplify the User Experience
- Family and Household Functionality
- Live Office
- Service Plans
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- Process Wizard
- Referrals in ETO
- Guided Tour of the Library of ETO City
- Reports
- Tracking Employment and Education in ETO
- Composite Queries and Dashboard Reports
- Query Wizard Plus
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